DELIVERY METHODS

We, in www.zafpens.com, sell only original brands of writing instruments.

We send our orders in European Union countries via DHL ECONOMY and to all other countries via DHL EXPRESS.

All the prices include a 24% VAT for all shipments to European Union Countries. Outside the E.U. the prices don't include 24% VAT.

We usually process your order in 1-2 days, if the product is available in stock and your payment has been received by our bank, Paypal, or by your authorized Credit Card company. In case of delay, we'll inform you as soon as possible.

Customs and duty charges are Country specific and in responsibility of the buyer. Your credit card will not be automatically charged at ordering, but only at shipping.

DHL EXPRESSWORLDWIDE

DHL EXPRESS WORLDWIDE is an express door-to-door delivery by the end of the next possible business day. Fast service by air. Fast, reliable and precise: DHL Express delivers excellent quality world wide. You may track the order by yourself using the tracking facility on the DHL web site (we'll inform you by email when we ship, providing also your tracking number) or contact our sales department for an update. Shipments are home delivered between Monday and Friday.

Typically 1-4 days are needed for delivery. Times are not guaranteed, this is also depends on custom offices .

DHL ECONOMYSELECT EUROPE

Only available in Europe less expensive than DHL EXPRESS

DHL ECONOMY SELECT

DHL ECONOMY SELECT is a day definite door-to-door Express service.

You can track the order by yourself using the tracking facility on the DHL web site (we'll inform you by email when we ship, providing also your tracking number) or contact our sales department for an update.

Shipments are home delivered between Monday and Friday.

Typically 3-6 days are needed for delivery.

FOR ORDERS IN GREECE

Shipping in Greece will be FREE provided the order value exceeds 60 euros.

The customer will then be notified of the availability and proceed to charge their credit card, debit the PayPal account or deposit into our bank account.

The FREE shipment concerns transactions over 60 euros in any part of Greece.

Shipments for amounts below 60 euros are charged as follows:

1. If payment is made by credit card debit, Paypal, or bank deposit, the shipment will be charged 3 euros.

2. If shipped by cash on delivery, the charge is 5 euros.

Delivery Time

Shipping of goods by Zafpens is usually within 1 - 3 business days as long as the items are readily available.

This time may be extended up to 2 days if ordered by the supplier, provided the items are not exhausted.

Delivery by courier for shipping within Attica takes place the next business day of shipment.

For the rest of Greece usually within the next two days maximum